Privacy policy

Thank you for reviewing our policies regarding any personal information you may choose to provide on our website.    We take your privacy very seriously and carefully protect any and all information entrusted to us.

What Information We Collect

Personal Information includes your name, address, income, date of birth, financial information and credit records, as well as your opinions, preferences and purchase patterns.  Your personal information is only used or disclosed for the purpose for which it was collected.  We assure you that we do not sell or rent personal information. 

You have the right to request access to your personal information we have on record in order to ensure it is accurate. If there are discrepancies, your information can be updated as appropriate. To access your personal information, a request must be submitted in writing to us (see Contact Page). We will respond to your request for access or information in a reasonable time. There may be times when we are unable to fulfill your request - for example, if providing access to your personal information would reveal confidential commercial or proprietary information or personal information about someone else (and we are unable to separate your data), or if we are prohibited by law from disclosing the information.

Why We Collect Information

 We use your personal information in order to process your application for a product or service; administer delivery of products and services; and to verify your identity and protect again error and fraud. We also use your information to better understand your product and service needs and to offer relevant information, products and services. Your purchases and other transactions, shopping patterns, account activity and payment history may be tracked and analyzed for marketing purposes. We will use and disclose your information only for the purposes for which it was collected, except with your consent or as required by law.  You may contact us at any time to withdraw or refuse your consent.  Please note that even if you have opted out of receiving marketing communications, we may still contact you for purposes of administering your account.

Security & Updates

The security of your information is important to us.  We will protect your personal information with appropriate safeguards and security measures.  We review our procedures and security measures regularly to ensure that they are properly administered and remain effective and appropriate for the sensitivity of the information.

If you have questions or concerns that have not been resolved by this document, please contact United Cycle’s Privacy Officer c/o United Cycle, 7260 Gateway Boulevard, Edmonton, AB, T6E 4Z8 or by email at web@unitedcycle.com.

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